ORDER PROCESSING TIME
All of our products are only produced after the payment is successful. It will take 2-5 business days to process your order, regardless of the shipping option selected. We ship Monday through Friday, excluding weekends and holidays. We do NOT ship orders on the same day. Please allow up to 5 business days on average for orders to process (if you order on Monday, your order should in most cases ship out on Friday).
|Destination||Shipment method||Processing Time||Estimated delivery time||Shipment cost||Additional Item|
|United States||Standard||3 – 5 business days||10 – 15 business days||$ 4.99||$ 1.99|
- IR Disputes/Strikes
- Time of Year (e.g. Holiday Season)
- Large or Bulky Items
- Shipping Provider Error
|Location||Estimated Shipping Time|
|United States||15-35 working days|
|Others||25-60 working day|
If for whatever reason your goods don’t arrive within 60 days, you will be refunded in FULL for that item. This is our promise to you!
We cannot guarantee that you will or will not be charged any customs taxes or duties. You are responsible for all applicable customs, duties, taxes and fees charged by your government. Please contact your country’s customs office for respective charges and rates on package coming outside of your country.
NOTE: On very rare occasions international shipping to some countries can take 4-6 weeks, or possibly longer for the slow-to-ship countries listed below. We are not responsible for any delays caused by destination country’s customs clearance processes. Shipping to certain countries may require additional shipping fees due to the geographical location.
WRONG ADDRESS DISCLAIMER:
It is the responsibility of the buyer to make sure that she or he enters the address correctly. We cannot guarantee address changes due to strict shipping schedule. Please double-check the address you are entering, as we will NOT be held responsible for packages that are sent to the wrong address that the buyer has entered.
If your order is already processing or has already shipped, we cannot change the address and the only thing we can do is wait to see if the package gets returned back to us. In that case, we will be able to provide you with an exchange or refund.
Mysticshirt Store is not responsible for destination country tax and/or any duty charge that may incur. Customers will be held accountable for any restrictions, duties, taxes, and any other fees collected from the destination country.
Mysticshirt Store will not be responsible for any Duties, Taxes, or Customs fees under any circumstances.
If the order arrives at your country and…
The customer refuses to accept the package
Number of attempts is made in the country of destination to deliver the package.
Mysticshirt Store reserves the right to abandon the package(s) and will not be responsible for any refund.
Mysticshirt is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier to file a claim
Please save all packaging materials and damaged goods before filing a claim.